New Policyholder Portal Debuts 08/13/2024
The next release of the Digital Acceleration Program will debut Tuesday, August 13. The Policyholder Portal will showcase a refreshed design of a policyholder’s online account view.
This new experience will continue to provide policyholders the information and functionality they are accustomed to while providing an intuitive and engaging design. The portal presents a new dashboard view in a personalized landing page designed by user feedback. It will highlight the most important policy-related information in addition to user-friendly language and design, while providing a simple menu and link navigation.
Today’s experience
New experience
This is a foundational release with additional functionality forthcoming for the policyholder portal. These new user experiences are part of the Digital Acceleration Program, a multi-year, multi-tiered program designed to transform OneAmerica Financial capabilities. It will provide policyholders, distributors, and brokers with valuable and personalized interactions more closely aligned with their expectation.
“One of the goals of OneAmerica Financial’s Digital Acceleration Program has been to create a connected experience for our customers,” said Amanda Foytich, Director of Digital Experience & Product Management. “The Policyholder Portal has completed user testing in the recent month. We’re eager to put this phase of Digital Acceleration to use as an improved tool for policyholders to view their accounts online with ease.”