Upgraded New Business Workflow System Conversion Completion

We are pleased to announce that the conversion to our new workflow system will be completed later this week. Starting Monday, December 14, all your business will be processed on our new platform. We expect you will find a consistent, streamlined experience and enjoy the system’s many notable features and strengths, including:

• Enhanced policy correspondence, with earlier notification regarding outstanding requirements
• Increased speed and efficiency of our application processing
• Simplified processing of in-good-order requirements, with fewer manual hand offs
• Enablement of foundational capabilities that will allow for future automation

Most importantly, we are confident that reaching this major milestone will allow us to deliver the level of service that you and your clients expect. We thank you for the patience you have shown throughout this transition.