[REPLAY] Underwriting Awareness Month: Voice of the Customer: Turning Insight Into Impact from Nationwide

Recorded 07/23/2026 

Discover how Nationwide’s Service Experience Enhancers Journey Experience Team (SEE JET) transformed a days-long, paper-heavy indexed universal life (IUL) allocation process into a minutes-long, high-adoption, self-service digital experience for financial professionals. 

Stay up to date on the latest in Nationwide’s human-centered approach to underwriting and hear directly from the people who help make it happen.