Updated CRL Tele Interview Hours

Prudential remains committed to offering robust digital new business tools, and the electronic interview option, eInterview for life insurance applications, is driving speed and customer satisfaction as an alternative to the telephone interview. eInterview provides a quick, secure, and convenient way for applicants to complete the application, and the majority of interviews are now completed online! As a result, the CRL Call Center supporting telephone interviews will be adjusting their hours of operation to 9:00 AM to 6:00 PM Eastern time beginning on January 18, 2021.