LTC COVID-19 Underwriting Guidelines Update

Mutual of Omaha has been closely monitoring our new business and underwriting practices since the beginning of the COVID-19 pandemic, periodically making business decisions regarding our underwriting guidelines.

We are pleased to announce that we are updating our long-term care insurance guidelines effective immediately. The following updates apply to all submitted and pending in-house LTCi cases:

  • If the proposed insured, or any member of their household, has come into close contact with anyone known to the insured to have tested positive for COVID-19 and is asymptomatic, there is no required waiting period if the proposed insured provides a negative follow-up COVID-19 test
  • If the proposed insured tested positive for COVID-19, did not require treatment and is asymptomatic, there is no waiting period if the proposed insured provides a negative follow-up COVID-19 test
  • If the proposed insured tested positive for COVID-19, required treatment, or had COVID-19 symptoms, the applicant will have their application postponed for a minimum of 30 days from resolution of symptoms and will require a negative follow-up COVID-19 test
    • APS records supporting the negative test will be required
  • If the proposed applicant was hospitalized due to COVID-19, their application will be postponed for 12 months.
    • Hospitalization does not include outpatient services

Thank you for your patience and dedication to Mutual of Omaha.

If your client has tested positive for COVID-19, or any of its variants, there are some key best practices to follow.