Customer Access Now Available for Long-Term Care Policyholders

Spread the word! Starting June 14, 2021, Mutual of Omaha’s long-term care policyholders will be able to view and interact with valuable policy information via Customer Access.

Customer Access is a great resource that allows clients to view policy information in one convenient spot, 24/7. By logging into our new long-term care insurance portal, clients have access to a variety of self-service capabilities, including viewing benefit details, obtaining policy information and initiating a claim.

How You Can Help

Long-term care policyholders must register upon first login by going to http://www.mutualofomaha.com/access. View our Frequently Asked Questions document with details on the portal as well as tips for helping clients register their LTC profile.

Additional functionality will be introduced in the future.