Permanent Products Now Available via iPipeline iGO Drop Ticket

iPipeline iGO Drop Ticket users can now complete and submit Tickets for John Hancock single-life permanent products, including variable universal life products! Here are a few quick tips to help you get started:

  • “Turn on” access within iPipeline (iService/Select Forms/iGO Configuration/iGO eApp Products) and add “Permanent Drop Ticket”
  • Once you’re ready to submit business, simply: 1) select “universal life” from the product type drop-down menu on the “case information” page, regardless of the permanent product for which you want to apply, 2) click on “find available products”, and 3) indicate the specific product your client is applying for on the “coverage details” page, once the permanent drop ticket is launched

As a reminder, the iGO Drop Ticket can also be used to complete and submit Tickets for our term products. For more information about the Ticket submission process, refer to the reference guide.