How COVID-19 has Informed the Life Insurance Roadmap

In a recent article in Advisor Magazine, Brooks Tingle, President & CEO of John Hancock Insurance, focused on the challenges and learnings the life insurance industry has faced due to the COVID-19 pandemic. He discussed how changes to the sales and underwriting processes, which — while challenging at first — have made life insurance more accessible to consumers by speeding up and simplifying the purchasing process. Brooks noted the correlation between baseline health and COVID-19 outcomes and also highlighted the John Hancock Vitality Program and Aspire solution and how engagement in these programs can help provide long-term health benefits for customers.