Give Your Team the Tools They Need to Succeed

Starting today, you will find a smoother and more user-friendly process for setting up delegate access for your team members in MyPortal™. You can now add, edit and remove delegates within the website. With these capabilities now in our new web portal, it offsets the need for you to access them in our legacy portal.

You can log in, navigate to the new tab in the agent profile page called Delegate Permissions and start putting in your delegate information from there! Your team members can expect to receive emails from American Equity to finish the registration process.  

Multi-factor authentication

This month, we will be adding multi-factor authentication to MyPortal to provide enhanced online security measures and protect personal information. 

Take action now 

With this upcoming change, it is important to set up and review your delegate assignments ahead of time so you and your team do not experience any disruptions to your workflow. If you do not set these up, it will cause problems for those sharing usernames and passwords. 

To update your delegates, please log in to MyPortal.