Now Insureds Will Get a Text to Help Them Complete Their PHI
New pilot program launched on April 12, 2021. APPS, our third-party vendor for completing a life insurance personal history interview (PHI), is piloting a new text feature to help make it easier for insureds to complete their PHI. A text is sent to the insured asking them to complete their PHI questionnaire by clicking a link, which makes a call directly to APPS. The program will be assessed after four months to determine the future use of the text feature.