More Consistency and Dependability for Our New Business and Underwriting

Our transformed service culture is already showing results. Since we instituted new service level agreements (SLAs) in October, we’ve met them every month and have stepped up our game in proactivity, communication, and service. Just two examples of what we’ve been hearing:

• “My underwriters are great, and my case manager has an excellent response time!” (CPS)
• “Service is great! I haven’t seen any delays and even my large cases are moving quickly!” (Asset Marketing Services)

We’re committed to service. View our current processing times.